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Keeping in view the scarcity of human resource management (HRM) literature about Pakistan, this book is useful for researchers, international investors and others interested in knowing management practices in Pakistan. It reviews the literature on integration and devolvement in various parts of the world. It also reports the findings of an empirical survey in fifty-two higher education institutes (HEIs) of Pakistan.The results of the study show that the HEIs are practicing a low level of integration and devolvement. The level of devolved decision-making and the direction of change in theses...

To retrieve relevant information on a mobile phone without having to open up a web browser is not only easier but also efficient in time-constraint situations. To achieve this, we implemented an Interactive Voice Response System (IVRS) for SIP-based phones. This book aims to propose a cost-effective IVR system using a simple PC without having to set up a physical PBX. Telecommunication services play an important role in exchange of information and communication. Although this system is limited to SIP-based phones, in this book we propose a general IVRS that can be implemented for a regular...