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Wouldn't you like to achieve better work results, advance your career, navigate the workplace effortlessly, and more easily balance work success with personal well-being? Who doesn't want the secret recipe for that? While there may not be a single, one size fits all answer, developing a people skills toolkit can put you on the right path. An exploration of the ways in which people skills can be acquired and developed, People Skills at Work discusses new career development tools, the role of professional commitment statements, psychological contracts, and how to work with difficult...

While public administration practice and education in general has become considerably professionalized in the last decade, existing knowledge on public administration in Southeast Asia is fragmented at best, and often devoid of a useful reference. While journal articles and government reports provide decentralized information, Public Administration in Southeast Asia: Thailand, Philippines, Malaysia, Hong Kong and Macao takes a comprehensive and comparative look at the major components of administration systems. The selection of countries and regions included reflects the...

Written by leading experts, Public Administration in East Asia: Mainland China, Japan, South Korea, Taiwan examines the inner workings of governments in East Asia, in particular its public administration and related public policy processes. It focuses on the apparatus of government -- the agencies, their values, context, and policies within which they operate. Organized in parallel sections, the book covers the history, public policy processes, organization, HRM, ethics, corruption, intergovernmental relations, performance management, and e-government. It discusses each of...

Much of the published work on disaster response has focused on specific disasters, highlighting what went wrong. Taking a new approach, this book explores using transformation leadership principles to change individuals and entire departments, redefining the way organizations approach disaster preparation and response, and as a consequence, change the mission of the organizations to be collaborative rather than competitive. Rather than focus on replacing people and/or centralizing responsibility, Lester takes readers through a step-by-step process of how to achieve collaboration. He...

The Caribbean is at a crucial phase in its development. Global and local pressures have seen the region losing its competitiveness, while it remains at risk of losing out on development gains made in the last few decades. These pressures are demanding improvements in the way government operates, particularly in its policy-making and administrative capacity. This book offers the single most comprehensive reference on public administration in the Caribbean to date, providing information on legacies, tools, and strategies that are beneficial to understanding and improving public...