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Love has a difficult experience at school. She was excluded in games because she has brown skin; While Love struggles with her diversity, and with the help and a bit of purple paint, Love overcomes her anguish. Love shows us that good friends come in all colors.

This open access book opens up the black box of mediation in collective conflicts through the analyses and comparisons of various systems. Mediation and related third party interventions such as conciliation and facilitation are  discussed as effective prevention and regulation tools for different types of collective labor conflicts. These interventions fit in a new developed five-phase model of collective conflicts in organizations, going from capacity building in latent conflicts, through conciliation, mediation and arbitration in escalating phases, to rebuilding of trust after hot...