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Experience Pros University is a 12-step program that focuses on developing relationships with your customers. The 12-steps will teach you how to retain the customers you currently have, while gaining new customers through a proven word-of-mouth marketing system.

Creating A Revolution In How People Treat People In Business... Radio show hosts Angel Tuccy and Eric Reamer, are the best selling authors of Lists That Saved My Business, and business revolutionaries who are committed to changing the paradigm when it comes to customer service. Designed to be an inspiration to business owners, managers and salespeople, Leading The Revolution will spark creativity in the area of the customer experience for all who take on the role of "revolutionary." Leading The Revolution is a collection of articles, blog entries and thought processes that form the leadership...

You're sitting on a gold-mine of customers Lists That Saved My Business is the easy-to-use book of checklists for entrepreneurs and business owners to connect with new clients and retain the clients you already have. You have checklists to get things done. You have checklists to keep appointments. You have checklists to remind you of important dates. You HAVE -Lists That Saved My Life-... But do you have checklists to save your business? Lists That Saved My Business is based on true stories of entrepreneurial success, along with the compelling story of how offering extreme customer service...

Technology is rapidly changing, yet the fundamentals of growing a thriving business are timeless. Without customers, you don't have a business, you have an expensive hobby. Waste Less Time, Gain More Customers will help you create a sustainable sales process and marketing strategy for bringing in more customers in less time.