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This text should be of interest to those responsible for the management of major change within organizations, and provides the theories and values that should be adhered to in order to achieve that change successfully and effectively.

Enid Mumford (1924-2006) was a pioneer in the sociotechnical design of computer systems. Prof Mumford's work successfully investigated the introduction and implementation of computer systems by large corporations and governments. Mumford's ETHICS approach to software development emphasizes user participation, thus avoiding many of the problems of introducing new systems. It takes a holistic view of organizations, unifying both social and technological solutions. This updated edition of Mumford's book, Designing Human Systems, describes how modern agile programming techniques complement the...