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What allows certain individuals and groups to maintain control over the actions and lives of others? Linguistic anthropologist Elizabeth Keating went to the island of Pohnpei, in Micronesia, and studied how people use language and other semiotic codes to reproduce and manipulate status differences. The result is this inside view of how language works to create power and social inequality. This book challenges widely held theories on the nature of social stratification, including women's roles in creating hierarchy.

In a twenty-first-century global economy, in which multinational companies coordinate and collaborate with partners and clientele around the world, it is usually English that is the parlance of business, research, technology, and finance. Most assume that if parties on both ends of the conference call are fluent English speakers, information will be shared seamlessly and without any misunderstanding. But is that really true?

Words Matter examines how communications between transnational partners routinely break down, even when all parties are fluent English speakers. The end result...