Communicating in Extreme Crises: Lessons from the Edge

ISBN-13: 9780367556792 / Angielski / Twarda / 2022 / 158 str.

Elina Tachkova; W. Timothy Coombs

Opis

This book is an evidence-based approach to handling common, extreme crises. Extreme crises involve strong moral outrage; moral outrage creates situations where traditional crisis communication advice no longer is effective. These extreme crises create unique demands for crisis managers.