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In Social Systems and Social Regulations, Elaine Cumming describes attitudes of patients and clients toward health and welfare organizations. The focus is on the complex relationships between regulative agents, as revealed by the movement of clients through health and welfare systems. The author observes how doctors, clergy members, police officers, welfare officers, psychiatrists, social workers, and other social agents relate to one another and to their clients and charges.

Cumming selected Syracuse, New York, typical of many middle-sized American cities of the 1960s, for...