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The authors offer proven skills, training, and educational applications that develop individual employee thinking for total quality management, ISO 9000, or other quality-team business programs. It develops the great potential of using cognitive-based learning to empower people for quality and workplace leadership, systems that move beyond traditional behavior-based training techniques. The authors explain what can and cannot be done to increase creative thinking, insight, and adult intelligence. They provide bottom-line measures for assessing the effectiveness of training procedures and...

For the first time, a user-friendly handbook has been written on America's workplace literacy gap. Work Force Education has become the quintessential human resource issue of the 1990's. Its impact is now felt by more than 80 million adults, and carries an annual $300 billion price tag in lost employee productivity. This unique book offers readers a complete review of past, present, and future adult literacy programs. It provides essential context on how this training/educational issue suddenly appeared. Also considered are how current programs consistently fail to close an ever-widening...

More than 30 million Americans are unemployed, underemployed, or have given up on looking for a job. Undoubtedly, the massive economic downturn after the financial crisis of 2007-2008 is a key factor in this situation. But the U.S. job market has stalled because our nation is failing to produce workers with the right skills, not because we cannot create enough jobs for the workers.

"Future Jobs: Solving the Employment and Skills Crisis" offers an economic and historical perspective on the evolution of jobs and careers, explains how technology has permanently altered the U.S. job/labor...

This book is the first comprehensive history of how the American people achieved varying degrees of literacy from early colonial times to the modern era. The authors demonstrate that literacy education is not synonymous with schooling. By focusing on people rather than statistics, including literacy among women and minority groups, they explore the literacy agents, methods, and materials used at different times and places throughout the history of the country.

The authors define literacy as the degree of interaction with written text that enables individuals to be productive...

Ed Gordon marshals a vast amount of data to illustrate how various trends are converging to create a labor vacuum--with potentially disastrous consequences for economic competitiveness and individual opportunity. He sounds a wake-up call to business leaders, policymakers, educators, and concerned citizens, employees, and parents--anyone with a stake in our economic future. Moreover, he highlights innovative initiatives in training, education, and community development in the United States and around the world that can serve as models for positive action. Ultimately, The 2010...