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This book provides a wide-ranging overview of the diversity and complexity of case management practice in various regions and settings, within varying policy and regulatory frameworks, and in the context of a number of different client groups. It is structured around broad approaches to three areas: case management policy, case management practice, and issues surrounding the management, education, and regulation of case management. Part I discusses how case management originally emerged as a way of developing individually tailored plans for clients who were transferring from institutional...

A 'tour de force' that integrates all of the major theoretical arguments and issues and empirical realities that pertain to case management and its diversity into one text that enables a reader to grasp the major aspects of case management practice.It is an important addition to the case management literature and it has international significance.Professor David P. Moxley, School of Social Work, Wayne State UniversityThis is by far the best introduction to case management that is currently available in the literature.Associate Professor Peter Camilleri, School of Social Work, Australian...