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Ever wonder why your incentive programs under perform? Why employee job satisfaction remains so elusive? Why, when so many efficiencies are built into our processes to increase productivity, a powerful current of employee frustration runs counter to it and robs it of it's full power? This book explains the root causes of this angst and thus equips you to address these obstacles to a thriving workforce. By contrasting the pre-industrial craftsman and our skills as they are utilized today, you will discover what was lost in the rush to modernize, and apply it as a remedy for what ails your...