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This book draws on twenty-four academic disciplines to analyze some 100 theories that explain the origins, nature, and management of human conflict. It treats intellectual, moral, community, political, and international conflicts, explains the difference between good and bad theories, and discusses how to use and improve existing theories.

This study outlines and defines key terms and concepts behind negotiation tactics that have been effective throughout history. It is completed with a glossary of over 50 terms used in negotiations.