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In the late 1970s America and Western Europe were unprepared for the invasion of high-quality low-cost 'Six Sigma' producers from Japan, soon joined by others in the Far East that drove electronics and automobiles manufacturing offshore and put Western flagship producers on the ropes. Today every manufacturer in a competitive industry (namely, everyone) needs to apply Lean and Six Sigma principles to stay in the game. This book is intended to make that a lot easier for both the companies and the individuals that make them up. Tools described in the book are available in ready-to-use form on...