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Creating empowered work teams--a method of involving non-management employees in brainstorming, problem solving, and decision making within an organization--has proven successful in the manufacturing sector and is now being applied to the long-term care field. This practical guide illustrates the far-reaching benefits of empowered work teams in long-term care organizations and explains in everyday terms how to implement the concept. Embracing the goals of the culture change movement, empowered work teams infuse direct care workers with a sense of efficacy and accountability. These...

'This book is a must for scholars and practitioners interested in managing work teams in organizations... Yeatts and Hyten have written an excellent reference work. The book synthesizes a wealth of prior research into a testable model of Self-Managed Work Team performance' - Management Learning

'This book is a must for scholars and practitioners interested in managing work teams in organizations... Yeatts and Hyten have written an excellent reference work. The book synthesizes a wealth of prior research into a testable model of Self-Managed Work Team performance' - Management Learning