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This book provides qualitative analyses of intercultural sense making in a variety of institutional contexts. It relies on the assumption that in an increasingly culturally diverse world, individuals often enter contexts that have communal, historically determined and stable sets of values, norms and expected identities, with little cultural compass to find their bearings in them. The book goes beyond interpreting differences in people’s ethnic or linguistic roots and discusses instead people’s interpretive efforts to navigate different sociocultural situations. The contributors...

The most innovative organizations are those that respond to and generate technological change by acting as effective learning systems. They reach high levels of innovation when structured to take advantage of the social, distributed, participative, situated learning processes developed by their members. The design of efficient learning organizations requires cognitive, technological, and social analysis. This volume in the NATO Special Programme on Advanced Educational Technology is about that analysis. The contributions focus on different key concepts, including community of practice,...