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Traffic in Towns, also known as the Buchanan Report, is regarded as one of the most influential planning documents of the twentieth century. The report reflected mounting concern about the impact on Britain s towns and cities of rapid growth in the ownership and use of motor vehicles. Its purpose was to evaluate policy options for reducing the threat of traffic congestion to urban circulation and quality of life.

Two main conclusions were drawn from the report: firstly, the need for large-scale reconstruction to make Britain s cities fit for the motor age, including split-level...

Extreme events such as accidents, crises and disasters occur in organizations of all types. Sometimes these hit the headlines, but they also occur regularly beyond the public gaze. What follows is normally an investigation in which 'lessons will be learned' and the event 'must never happen again'. These produce recommendations to limit the damage from a future event, or to prevent it altogether. In many cases, this doesn't happen, and the changes are not implemented. Why should this be the case?

Containing a unique collection of cross-sector and international case studies, this...