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In this revised and updated text, Fletcher and Williams take an evidence-based approach to analysing the key elements of the appraisal process and its place in performance management. Drawing on the academic literature and examples of best-practice, the authors explain how performance appraisal can motivate and develop staff, foster commitment and positivity, and ultimately improve an organisation's performance.

Key topics covered include:

• Designing an appraisal system
• Identifying and developing talent
• Multi-level and...

In this revised and updated text, Fletcher and Williams take an evidence-based approach to analysing the key elements of the appraisal process and its place in performance management. Drawing on the academic literature and examples of best-practice, the authors explain how performance appraisal can motivate and develop staff, foster commitment and positivity, and ultimately improve an organization s performance.

Key topics covered include:

• Designing an appraisal system
• Identifying and developing talent
• Multi-level and multi-source feedback
...

Organisations of all kinds have invested a great deal of time and effort in staff appraisal and management development, continually re-defining their aims and methods. This book, first published in 1976, reviews the progress made by 17 organisations in both public and private sectors. It presents the findings of an extensive series of research studies that assess the effectiveness of appraisal interviews and identify the factors contributing to their success or failure. Looking beyond appraisal, further measures needed to increase job satisfaction and efficiency are outlined. These include...