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This book is based on a qualitative research and offers an integrative approach to the management of knowledge and information. The main motivation of the study was to inductively explore the link between human- and system-oriented intra-corporate practices (methods and tools). The core-question was: How do knowledge management practitioners perceive the value and practice of an integrative approach for managing implicit and explicit knowledge? Data was collected from practitioners of various (multinational) organisations, who had experience of knowledge management (KM) related...

This book offers a method, called FOCUS, for the structured assessment of new business opportunities. Using FOCUS enables managers to increase the effectiveness of opportunity assessment resulting in a higher rate of opportunities won. The quality of new projects will improve and sales channel conflicts, wasted resources and financial risk will be minimised. Based on the Simple Multi-Attribute Rating Technique (SMART), FOCUS provides a straightforward decision analysis process that enables all members of the bid team to fully understand the requirements of the opportunity and the...