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How to use information and communication technologies in organizations and how to manage their impact has been the traditional domain of computer specialists and management consultants. The former have offered multiple ways to represent, model, and build applications that would streamline and accelerate data flows, while the latter have been busy linking the deployment of ICT's with strategy and the redesign of business processes. This book takes quite a different approach altogether. In a series of essays, Ciborra uses a string of metaphors--such as Bricolage, Krisis, Gestall, etc. -- to...

A reflective discussion of information in the contemporary organization. Current descriptions of the design, implementation, management, and use of information technology in organizations are largely founded on notions of rationality, science, and method. In this volume the author focuses on an alternative centre of gravity: human existence in everyday life. While still informed by the author's own research and consultancy work, the volume eschews the overly technical character of much writing about IT in favour of an exploration of the subject through various conceptual prisms.

There is presently a gap between the pace of technological change and the progress of organizational transformation in business. This book provides a new set of concepts linking the latest technology with our understanding of economic organizations. The author uses the principles of institutional economics to show how information technology can be put to work to transform business organizations, improving their effectiveness and the quality of working life of their members, using examples from airlines, financial markets, and nonprofit organizations.

This book presents six in-depth case studies of large corporations which offer a rich picture of the main issues involved in information infrastructure implementation and management. It provides interpretations and theories that are relevant both for researchers and practitioners.

This book presents six in-depth case studies of large corporations which offer a rich picture of the main issues involved in information infrastructure implementation and management. It provides interpretations and theories that are relevant both for researchers and practitioners.