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This book introduces the topic of intercultural mediation and conflict management. Based on the latest scientific research and successful conflict management practices, it provides theoretical insights and practical, self-reflective exercises, role-plays and case studies on conflict, mediation, intercultural mediation, and solution-finding in conflict mediation. The book serves both as a self-learning tool to expand personal competences and cultural sensitivity, and as training material for seminars, workshops, secondary, advanced and higher education and vocational training. It is a...

This edited volume provides new perspectives on how shame is experienced and transformed within digital worlds and Industry 4.0. The editors and authors discuss how individuals and organisations can constructively transform shame at work, in professional and private contexts, and with regard to socio-cultural lifestyle changes, founded in digitalisation and Industry 4.0. The contributions in this volume enable researchers and practitioners alike to unlock the topic of shame and its specifics in the highly dynamic and rapidly changing times to explore this emotion in...

This handbook includes state-of-the-art research on love in classical, modern and postmodern perspectives. It expands on previous literature and explores topics around love from new cultural, intercultural and transcultural approaches and across disciplines. It provides insights into various love concepts, like romantic love, agape, and eros in their cultural embeddedness, and their changes and developments in specific cultural contexts. It also includes discussions on postmodern aspects with  regard to love and love relationships, such as digitalisation, globalisation and the fourth...

This book provides deep insights into intercultural collaboration among business partners, employees, managers, and entrepreneurs in Chinese-African professional interactions. It presents cultural and theoretical knowledge on Chinese and African management, leadership, and philosophy. Chinese and African scholars and professionals share their insights into how to address intercultural management challenges proactively and successfully. The cases provide insights into a wide variety of industries and offer actual scenarios studied in governmental, parastatal, and private...

Was ist zu tun, wenn Streit und Konflikte in Unternehmen, im Team, in der Familie oder in der Nachbarschaft überhandnehmen? Mediation ist dann das Verfahren der Wahl. Es umschreibt ein etabliertes Vorgehen um einvernehmliche Lösungen in Streitfällen, Konflikten und Meinungsverschiedenheiten anzubahnen. Wie glückt eine erfolgreiche Mediation? Die innere Haltung der Mediatorinnen und Mediatoren ist für das Gelingen solcher Einigungsprozesse ebenso entscheidend wie ihr praktisches Know-how und ihre Fähigkeit zu einem strukturierten Vorgehen.

Alles, was man für eine gute Mediation...

Workplace diversity has become increasingly relevant to academics and practitioners alike. Often, this issue is tackled merely from a business-oriented / managerial point of view. Yet, such a single-level perspective fails to acknowledge both the macro-societal context wherein companies and organizations act, and the micro-individual dynamics by which individuals construct and affirm their identities in relation to others.

Muslim minorities are part of current workplace diversity in many parts of the world. This book focuses on Muslim identities and their interrelations with...