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This book presents a framework through transformation and explains how business goals can be translated into realistic plans that are tangible and yield real results in terms of the top line and the bottom line. Process Transformation is like a tangram puzzle, which has multiple solutions yet is essentially composed of seven 'tans' that hold it together. Based on practical experience and intensive research into existing material, 'Process Tangram' is a simple yet powerful framework that proposes Process Transformation as a program. The seven 'tans' are: the transformation program itself,...

Comprising more than 1000 pages, Textbook of Critical Care is an extensive guide to all aspects of critical care. Divided into 14 sections, the book begins with discussion on general principles including recognition of critical illness, airway management, monitoring and mechanical ventilation. The next sections cover critical care scenarios in different systems of the body – cardiovascular, respiratory, renal, gastrointestinal, neurological, and endocrine. These are followed by detailed chapters on post-surgical care, obstetric critical care, haematology, rheumatology and...