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Managers, just as it is with representative employees, seek out and flourish in a work environment imbued with positive workplace behaviors. Yet managers do not always recognize that their personal management and leadership style serves as both a productivity enabler and a productivity reducer. Oftentimes a manager is not aware that his or her personal style contributes to the tone and tenor of the organization toward creating a civil and hospitable workplace. Managers generally profess to embrace the underlying principle of the Golden Rule within their work environment; however, they are...

Workplace Civility Matters In fact workplace civility is such a significant and necessary conversation that I have created the Workplace Civility Matters(c) program which is a successful organizational approach to build and sustain a healthy culture and a civil workplace. Workplace Civility Matters and you have the power to do something about it Understanding what causes the deviant workplace behaviors, and then committing to counteract the behavior on an individual and organizational level is within your grasp. Let's Get Civil In The Workplace begins by presenting the idea that our work...