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To deliver care effectively, and to be able to influence health strategy, practice, and policy, nurses must be able to access a tool-kit of management skills and knowledge. In the context of today's health services, these will guide practitioners to be able to be proactive in their influence on business and policy decisions which directly affect their work. Soft management roles such as case management or people management are often accepted as a part of the job: other skills such as budget management and business planning are much more threatening yet equally vital to the effective and...

We sit at our computer searching for information about our ancestors and ... click ... we find something new and intriguing. But wait: it contradicts something else we've found. Clearly, both pieces of information can't be true. So which is true and which isn't? Or are both untrue? HELP Most family historians are more adept at gathering information than determining if it is accurate. An error can prove disastrous, gobbling up our precious time and money as we search in the wrong place - or worse, as we pursue the wrong ancestral line. So how do we ensure that our conclusions are accurate?...

How often have you sat looking at a historical register or in front of a computer screen expecting to see your ancestor's surname only to discover that it's not there? You check every spelling you can think of without success then give up the search unaware that the entry is there but that you lack enough knowledge about English letters and sounds to find it. Help Why can't I find my ancestor's surname? is the solution to your problem. It describes the distortions that can occur between the time your ancestor thinks about saying his or her surname to the time you search for the surname in an...

Keen to write an engaging family history? Stuck with little more than names and dates? Uncertain how to begin? Writing INTERESTING Family Histories is a must-read. With advice ranging from how you can structure a simple family history and begin writing, through to how you can use simple words and sentences to evoke drama and tension, this book will help turn your dusty piles of notes and photocopies into a riveting family history. It will challenge you to rethink what "facts" truly are. It will show you how to extract "dialogue" from original records. It will help release your creative...

'Fact-driven and tedious' is how the publishing world judges the genre of family history writing. Yet family histories don't need to be boring. Carol Baxter has proven with her internationally-acclaimed popular histories that history can be 'as lively and readable as a crime novel' ("The Times," London). She began the journey of showing genealogists how to transform dry facts into interesting narrative in "Writing Interesting Family Histories." She goes one step further in the long-awaited companion volume, "Writing and Publishing Gripping Family Histories." Visualising facts, telling...