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What makes human communication problematic? Why can a face-to-face encounter be simple, automatic, and even mindless in one situation and still become complicated, difficult, and even vexing in the next? These are the central questions in this probing analysis of the potential and limits of communication in human relations. Working through the seemingly intractable complexities and complications that emerge from such conflicts as multiple viewpoints and divergent vantage points, this study advances the prospects of working toward optimum conditions for human interaction.

This volume deals with the human desire to live the good life, defined as seeking that which "is good, optimal, or ultimately desirable." While there may be different ways of achieving this goal, the pathways are similar in some ways. In exploring the ways in which these paths cross, Mortensen asserts that an ability to sustain optimal human relations--that is, healthy communication, interpersonal compatibility, and prosocial influence--is a standard against which the good life can be measured.

Optimal Human Relations explores the favorable conditions for human beings to...

Communication is the most complex and elevating achievement of human beings. Most people spend up to 70 percent of our waking hours engaged in some form of communication. Listening and responding to the messages of others occupies much of this time; the rest is taken up by talking, reading, and writing. An additional consideration is the rich assortment of nonverbal cues humans share, which also constitute a form of communication. All together, the stream of verbal and nonverbal information that bombards our senses is composed of as many as 2,000 distinguishable units of interaction in a...