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Born into post-apartheid South Africa, the young women of the townships around Cape Town still face daunting challenges. Their families and communities have been ravaged by poverty, violence, sexual abuse, and AIDS. Yet, as Kimberly Burge discovered when she set up a writing group in the township of Gugulethu, the spirit of these girls outshines their circumstances.

Girls such as irrepressible Annasuena, whose late mother was one of South Africa's most celebrated singers; bubbly Sharon, already career-bound; and shy Ntombi, determined to finish high school and pursue further studies,...

Whether you're a small or mid-size organization, managing operations can be challenging. This book provides greater insight into the methods, techniques, and tools that can be used against a well-proven organizational improvement framework. This book offers readers an opportunity to understand how to manage their businesses via the Baldrige framework, defines methods that they can use to improve operations, and ensures that those methods are appropriate and aligned to meet their needs. The tools in this book are proven and practical, but innovative methods developed by internal teams are...

Caroline Burge untersucht die Moglichkeiten, die das Internet fur das Personalmarketing bietet. Sie erklart die wichtigsten Begrifflichkeiten des Personalmarketings, geht auf rechtliche Probleme bei der Nutzung von Social-Media-Kanalen ein und ergrundet, wie man rechtlichen Problemen vorbeugt. Daruber hinaus liefert sie einige praktische Beispiele fur erfolgreich umgesetztes Personalmarketing im Internet. Die Autorin zeigt, dass das Internet ein nutzliches Instrument fur die Akquise geeigneter Arbeitnehmer ist.

Engineering Solutions to America's Healthcare Challenges covers the technologies, systems, and processes that are emerging in hospitals, clinics, community centers, universities, and the White House to repair healthcare in the United States. Focusing on the importance of individuals being proactive about their own state of health, it presents a systems approach to changing the way healthcare professionals do business and take care of their patients.

Written by a leading government and private sector consultant with more than a decade of experience as an industrial...

When a middle-aged boy player returns to London's Globe playhouse during a terrible revival of Romeo and Juliet, she sets off a chain of events as great as any of Shakespeare's entertainments, revealing a love story that lay hidden for decades, just beneath the lines of the script. Centuries later, an out-of-work Sydney actor connects the dots of this drama and is inspired to write a play, bringing him face to face with big life lessons in the art and politics of storytelling. The lives of these two unconventional players collide in a journey from Australia to England, from drama school to...