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Although e-government initiatives have been introduced at all levels of government, the implementation of e-government at the local government level is trailing behind national e-government progress in most countries, including New Zealand. This study addresses this issue by (1) assessing the websites maturity of all local councils in New Zealand; (2) identifying citizen expectations of local e-government, and factors that influence their participation in it; and (3) exploring factors that have influenced the implementation of local e-government initiatives. The findings are that the overall...

Although the offering of financial products and services over the Internet by banks and financial institutions continues to spread, reports on Internet banking show that the adoption and usage of such services by consumers are low. Further, relatively little empirical research has been carried out to examine factors influencing users adoption or use of Internet banking services, particularly in New Zealand. Hence, there is a need to identify relevant factors that influence New Zealands bank customers intentions to use Internet banking. This research used two commonly applied and empirically...