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Do you know someone whose emotions flip-flop from one moment to the next? Do they seem suspicious or jealous of others or antagonize you for no reason? You might be dealing with a high-conflict personality.

5 Types of People Who Can Ruin Your Life is about people who are beyond difficult. When a high-conflict personality coincides with one of five common personality disorders--Borderline, Narcissistic,...

Complain Complain Complain Have you ever dealt with high-conflict people who blame you or others for one problem after another without taking any responsibility themselves? Don't you feel like wringing their necks?

Instead, consider the simple method taught in this book for getting them out of the past and away from blaming everyone else. Get them to quickly focus on the future, take responsibility and contribute to finding solutions to problems - including those they created themselves or any problem.

When people complain and blame you, you don't need to defend yourself or...

What's a trump bubble? It's when emotions trump thinking in politics. When fear trumps facts. When leader love trumps logic. Donald Trump is the most recent trump bubble, but trump bubbles have occurred before and will again.

Remember the dot.com bust of 2000? The housing and stock market bubbles that burst in 2008? They were held up by "irrational...

We live in an age of rapid change and instant communication. We also live in a Culture of Blame and Disrespect, creating a need to manage our responses to high-conflict people. A BIFF Response can be applied in any communication anywhere - online, social media, in a letter or even in person. It can be used at work, earning you respect and success. It can help you get along with difficult family members, friends, neighbors and others anywhere in your life.

BIFF was designed to protect you and your reputation by responding quickly and civilly to people who treat you rudely, while...

High-conflict employees are increasing in the workplace. Bullying, harassment, incivility, and threats of violence are a danger to employees and an organization's reputation, productivity, and ability to avoid court. This manual is designed for use with New Ways for Work: Workbook, for coaching workers in need of remedial interpersonal skills because of job discipline.

This New Ways for Work: Coaching Manual is a guide for Employee Assistance Professionals, therapists who provide workplace coaching, human resource professionals, and others who coach employees. It is designed...

- Personal Attacks (calling the other person crazy, stupid, immoral or evil)
- Crisis Emotions (which trigger fear and hatred of each other)
- All-or-Nothing Solutions (which call for the elimination...