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This book studies the relationship and balance of power between experts and laymen. It is rooted in the author's analysis of customer and contractor interactions in the housing industry, but relevant to other kinds of expert-layman relationships. Many of the conflicts between customer and contractor noted by the author also occur in lawyer-client, student-teacher, and doctor-patient relations.

The author's research is structured around three core categories pertaining to experts' relations with laymen: choosing experts, power symmetry, and what he calls "elsewhereism." The first...

This book studies the relationship and balance of power between experts and laymen. It is rooted in the author's analysis of customer and contractor interactions in the housing industry, but relevant to other kinds of expert-layman relationships. Many of the conflicts between customer and contractor noted by the author also occur in lawyer-client, student-teacher, and doctor-patient relations.

The author's research is structured around three core categories pertaining to experts' relations with laymen: choosing experts, power symmetry, and what he calls "elsewhereism." The first...

The French writer Arnold van Gennep first called attention to the phenomena of status passages in his Rites of Passage one hundred years ago. In Status Passage, first published in 1971, the movement of individuals and groups in contemporary society from one status to another is examined in the light of Gennep's original theory. Glaser and Strauss demonstrate that society emerges as a comparative order. In this order, every organized action, collective or individual, can be seen as a form of status passage.

From one status to another-from childhood to adolescence to...

This book has been written for those who must work with and give care to the dying. Our discussion is not simple narrative or description; it is a "rendition of reality," informed by a rather densely woven and fairly abstract theoretical scheme. This scheme evolved gradually during the course of our research. The second audience for this volume is social scientists who are less interested in dying than they are in useful substantive theory. Our central concern is with the temporal aspects of work. The theory presented here may be useful to social scientists interested in areas far removed...