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Service Quality as a multidisciplinary subject, empirical research has come up with various modelsacross the world. This book focuses on themeasurement of factors that influence the quality ofservice systems, engineering education service inparticular. The engineering education have emergedfrom a decade of fundamental restructuring driven bymarket-based, price competition. Many of the paststudies neglected significant impacts of such issuesbecause of the existence of governmentalinstitutions. Models from past studies are confinedin their capability and applicability to analyseservice process...

The history of medicinal plants is intimately connected with the history of botany. Primitive man lived at the mercy of nature, in constant terror of diseases. Natural health care is getting important world over as the human race is suffering from life style diseases. In India, the ayurvedic system of medicine has been in use for over three thousand years. Ethnopharmacognosyincludes the study of traditional concepts or methods for distinguishing between various plant parts such as bark, leaves, seeds, tubers, etc. and indigenous ways of distinction, if any, between the quality of such...