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Seminar paper from the year 2015 in the subject Business economics - Business Management, Corporate Governance, grade: 17, University of St Andrews (School of Management), language: English, abstract: The delivery service industry includes mail and package deliveries for commercial and consumer use by road, air and ship. This report will concentrate on the package and express delivery industry, since the conventional postal and letter business is declining and mostly operated by state-‐owned companies, which are hard to compare with private-‐owned companies. Four large companies,...