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To many practitioners, managers and patients, US primary care is in crisis. Primary care physicians are often overworked and undervalued, and both patients and care providers can feel locked into structures that lack compassion and are unfit for their intended purposes. Healthcare reforms aim to resolve the situation, but changes may take years to deliver and are contingent on numerous outside factors. What steps are within care providers' power to take now? This book lays out a course to deliver compassionate care, quality, and efficiency that - unlike many current patient-centred medical...

This book provides urgently needed standards for qualitative inquiry while tackling the significant issues of what constitutes qualitative evidence. In particular, the book will address the place of qualitative evidence in the planning, delivery and evaluation of health care.