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By recalling memories and feelings from her childhood, Beneath My Smile introduces the reader to a large, varied cast of individuals who come and go in Anna Bella's life-some leaving, some staying, but all leaving their footprint nonetheless. Heart-wrenching accounts of the tumultuous breakdown of her parents' marriage, being kidnapped by one parent in order to punish and control the other, her father and stepmother's abuse and neglect, sexual abuse at the hands of those who should have been trustworthy, the complicated birth of her children, the development of her career, cycles of...

By recalling memories and feelings from her childhood, Beneath My Smile introduces the reader to a large, varied cast of individuals who come and go in Anna Bella's life-some leaving, some staying, but all leaving their footprint nonetheless. Heart-wrenching accounts of the tumultuous breakdown of her parents' marriage, being kidnapped by one parent in order to punish and control the other, her father and stepmother's abuse and neglect, sexual abuse at the hands of those who should have been trustworthy, the complicated birth of her children, the development of her career, cycles of...

The development of the quantitative TQM assessment model in large Philippine manufacturing companies involved the identification of indicators through concept mapping. The latent statistical relationships among the variables were examined using principal components analysis and multi- collinearity analysis. Categorized into four clusters, the levels of TQM adoption among the respondent organizations were found to be distinct and well-discriminated from each other. Multi-axial graphs of the various cases show that while there are some striking similarities across the sample companies, there...