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Case Studies in Crisis Communication: International Perspectives on Hits and Misses was created to fill the gap for a much-needed textbook in case studies in crisis communication from international perspectives. The events of September 11, 2001, other major world crises, and the ongoing macroeconomic challenges of financial institutions, justify the need for this book. While existing textbooks on the subject focus on U.S. corporate cases, they may not appeal equally to students and practitioners in other countries, hence the need to analyze cases from the United States and from...

Culture and Crisis Communication: Cases from Nonwestern Societies focuses on trending areas of interest such as globalization and the emerging economic powers in the form of the BRIC countries-- Brazil, Russia, India, and China. It analyzes crisis not just within a single country perspective, but from a cross-cultural and cross-country perspective--such as how a crisis in one country may affect another. The key is to identify and discuss how politics, culture, religion and other social issues affect crisis communication and management, and lessons that organizations that wish to...