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This book examines the effectiveness of communication between chief information officer (CIO) and chief executive officer (CEO) and its impact on the role of information technology (IT) in an organization. The book is empirically based on interviews with CIO/CEO pairs from twelve organizations in the manufacturing and retail industries. It examines how CIOs and CEOs can achieve effectiveness in their communication, including insights into antecedents and consequences of communication effectiveness. Based on the interview data the authors develop a CIO/CEO communication model with which CIOs...

The book analyses the effectiveness of the CIO role based on four antecedents: CIO personal competence, CIO hierarchical position, the management environment, and the IT infrastructure of the organization in which the CIO operates.

As a client or a developer, what do you need to consider when developing an age-appropriate website or mobile application? This book explains how age-related limitations affect the use of websites and mobile applications. If gerontological aspects are not taken into account in the design of digital channels, older people tend to do without them. Therefore, websites and mobile applications need to take into account the needs of older people. In the book, you will find useful recommendations on how to do this so that your websites and mobile apps are easy to use for everyone.