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This book is meant for students, academicians, research scholars and professionals aiming at brisling professional excellence in their respective area of interest. This book gives an insight about the frontline personnel in banking sector who represent 'the face of vibrant and competitive financial sector'. Their communication skills are the critical conduit of information for the unbending, demanding and finicky arbiter of today's corporate destiny 'The Customer'. Professional excellence of frontline personnel are thus the lynchpin to organizational results .They require a core set of...

This book is meant for students, academicians, research scholars and professionals aiming at professional development. The nature of work is continuously changing in the corporate world. To excel and advance in the dynamic organization students need to develop managerial competencies from the very first academic year of joining the business school. Organizations hire people they believe have managerial competencies which will enable them to become extraordinary player. This book is designed to develop and assess the core competencies to excel in different roles, for todays global managers.