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Increasingly, information technology governance is being considered an integral part of corporate governance. There has been a rapid increase in awareness and adoption of IT governance as well as the desire to conform to national governance requirements to ensure that IT is aligned with the objectives of the organization. Information Technology Governance and Service Management: Frameworks and Adaptations provides an in-depth view into the critical contribution of IT service management to IT governance, and the strategic and tactical value provided by effective service management. A must-have...

The editors provide a collection of recent high-quality empirical studies related to the education and careers of women in engineering, science, and technology disciplines, with cases on innovative approaches to attracting and supporting women in training courses.

Within the information systems discipline, there is a strong tradition of using empirical research to conduct relevant and rigorous studies. Evaluating the methods, frameworks, processes, and systems implemented in organizations is widely recognized as vital by academics and practitioners.