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The book investigates interactive behaviours between housing officers and tenants and the incidence of litigation public housing. The characteristics of communicative interaction and human relationships are described, together with the history of housing provision and the growth of litigation to resolve issues of conflict. It analyses how power- relating, ideological, and evaluative choices of housing officers and tenants influence their communicative interaction and the subsequent access and distribution of services and resources in the public housing sector.The findings revealed a...