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The specific objectives of the study are to analyze customer's perception, expectations, and their gap and suggest appropriate measures to improve the retail service quality at Spencer's hypermarket. The primary data was collected using structured questionnaire through personal interview method during February and March 2012 and were analyzed using percentage analysis, Garret ranking, factor analysis and gap analysis. General profile of the respondents revealed that majority of Spencer's customers were young aged, belonged to a medium sized family, well educated and mostly worked in private...

The book is a comprehensive analysis of India agri-export landscape, offering a nuanced understanding of the sector current performance, emerging trends, trade challenges, and future prospects. In a time when global markets are shifting rapidly and food systems are becoming more interconnected, this book serves as a timely resource for policymakers, researchers, agribusiness professionals, and students of agricultural economics and trade.

The book delves into the export performance of key agricultural commodities such as fresh grapes and castor, while also providing a regional...

The book Income Augmentation through Small Agribusinesses offers a wealth of knowledge for those looking to venture into agribusiness. It covers essential topics such as business model creation, funding options, legal requirements, and innovative strategies. Additionally, the book explores niche agribusiness opportunities like flower farming, sericulture, and agritourism. Through expert contributions and real-life success stories, it provides practical insights and actionable advice, making it an invaluable guide for aspiring entrepreneurs aiming to boost their income through...