Ken Blanchard is chief spiritual officer and chairman of the board of The Ken Blanchard Companies, a worldwide training and development firm. He is the author of a dozen bestselling books -- including the blockbuster international bestseller "The One Minute Manager" and the giant business bestsellers "Whale Done!, Raving Fans, " and "Gung Ho!" -- which have combined sales of more than thirteen million copies in more than twenty-five languages. Few people have had a more positive and lasting impact on the day-to-day management of people and companies than Ken Blanchard. He and his wife Margie l...