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This text presents a simple system for inspiring employees. It is based on three ideas: work must be seen as important; workers must be put in control of their own production; and managers must cheer their workers on.
Ken Blanchard is the founder and Chairman of The Ken Blanchard Companies. His One Minute Manager series has sold over 18 million copies and been translated into more than 25 languages. He has also written or co-authored numerous other books, including Gung Ho!, Big Bucks! and Raving Fans.
