Working in the Service Sector: A Tale from Different Worlds

ISBN-13: 9780415653398 / Angielski / Miękka / 2013 / 336 str.

Gerhard Bosch; Steffen Lehndorff

Opis

Can the service sector grow without an expanding manufacturing sector? How much need is there for a low-skill, low-wage workforce providing services to households? These and other related questions are answered in an unassuming and readable style in this collection of essays.

Recenzje

"Working in the Service Sector provides a valuable overview of the European Service Sector, brings together a considerable range of perspectives, and sets an impressive benchmark for comparative studies of work and organizations in terms of depth, focus, and theoretical outlook" Industrial Relations Review

Spis treści

List of Figures  List of Tables  Acknowledgments  1. Introduction: Service Economies  Part I: Different Service Societies in Europe  2. Measuring Economic Tertiarisation  3. The Incidence of New Forms of Employment in Service Activities  4. Why Do Countries Have Such Different Service-Sector Employment Rates?  5. Services and the Employment Prospects for Women  Part 2: The Organization of Service Work  6. The Family, The State, and Now The Market  7. The Reluctant Nurses   8. Work Hard, Play Hard?  9. Work Organisation and The Importance of Labour Markets in The European Retail Trade  10. Lean Banking  Part 3: Common Challenges  11. The Shaping of Work and Working Time in The Service Sector  12. The Delegation of Uncertainty  13. Can Trade Unions Meet The Challenge?  14. Diversity and Regulation of Markets for Services