Foreword ixPreface xiiiSpecial Note: Free Virtual Training Resources xviiPART I The Virtual Training Tsunami 1Chapter 1 Just Like That, Everything Changed 3Chapter 2 Look Mom, I Built a Virtual Training Studio 9Chapter 3 The Case for Virtual Training 15Chapter 4 Experience Is Everything 21Chapter 5 The Five Elements of a Legendary Virtual Learning Experience 25PART II Mission and Mindset 31Chapter 6 Mission and Mindset for a Legendary Virtual Learning Experience 33Chapter 7 Emotional Discipline 43Chapter 8 Rise Above Your Tech and Video Camera Phobia 49Chapter 9 Good Enough Is Not Good Enough 55PART III Production 61Chapter 10 The Brain on Virtual Training 63Chapter 11 The Essentials of Highly Effective Virtual Training Production 71Chapter 12 Virtual Training Backdrop 83Chapter 13 Live Switching 89PART IV Virtual Communication Skills 101Chapter 14 Be Video Ready 103Chapter 15 Video Framing 109Chapter 16 Body Language 115Chapter 17 Eye Contact 121PART V Design and Delivery 129Chapter 18 Essentials of VILT Course Design 131Chapter 19 Media and Visuals 147Chapter 20 VILT Delivery Preparation 159Chapter 21 Set the Rules 175Chapter 22 Controlling the Virtual Classroom 181Chapter 23 VILT Communication Plan 193Chapter 24 The Fine Art of Engagement 207Notes 229Index 237
JEB BLOUNT is an acclaimed trainer and international bestselling author of thirteen books, including Virtual Selling, Fanatical Prospecting, Sales EQ, People Follow You, and Inked. Through his global training organization Sales Gravy, Jeb and his team help companies of all sizes accelerate sales productivity and revenue growth fast.