ISBN-13: 9783593393650 / Angielski / Miękka / 2012 / 200 str.
Clear language is always also an instrument of clear thinking. By the same token, the clearest sign of wrong thinking - and thus, ultimately, wrong management - is language that lacks clarity. The use of carelessly defined terms can do a lot of damage; the wrong use of certain terms can lead to wrong, sometimes even risky management actions and wrong management decisions.