Turning Team Performance Inside Out: Team Types and Temperament for High-Impact Results

ISBN-13: 9780891063919 / Angielski / Miękka / 2010 / 287 str.

Susan Nash

Opis

Use the insights of type and temperament to improve team performance In Turning Team Performance Inside Out, Susan Nash persuasively demonstrates that the key to improving team performance is to begin at the beginning - go inside the team to analyze the type and temperament of each individual team member and of the team as a whole. She looks into the complexities of human behavior to help managers, team leaders, and team members understand their team's patterns of behavior, create and interpret a team profile, and design performance improvement strategies - customized to the team - that produce immediate results. Case studies, self-assessment tools, exercises, and real-life profiles of teams in action bring Nash's unique model to life and demonstrate how to use type and temperament concepts to diagnose potential problems and capitalize on individual and team strengths. Addressing team interactions, both within and between organizations, Nash defines the five critical characteristics essential to effective team performance and shows how each is influenced by the personality and temperament of individual team members. Susan Nash is founder of EM-Power, a training and consulting firm working with Fortune 500 clients in the U.S. and Europe including 3Com, Oracle, Dayton Hudson, Charles Schwab, Timberland, Cisco, Intel, and North Face. Previously she was director of training for Williams-Sonoma, Inc. She has worked with more than 5,000 individuals in multiple corporations using the concepts of psychological type and temperament to improve work performance and satisfaction.