True Kaizen: Management's Role in Improving Work Climate and Culture

ISBN-13: 9781138745421 / Angielski / Twarda / 2017 / 224 str.

Collin McLoughlin; Toshihiko Miura

Opis

In this book, Collin McLoughlin and Toshihiko Miura look back on their decades of international consulting experience to examine how organizations around the world have transformed on a cultural level by respecting the people who work within them and leveraging their creativity to solve problems.

 

Spis treści

Preface. Chapter 1. Why Leadership Matters. Assessing the Situation.The Ability to Assess a Situation Effectiveness: Doing the Right Thing Efficiently. Effective Observation. Management by Walking Around (MBWA). Management Two Layers Down. Starting with a Theme. Chapter 1 Conclusion. Chapter 2. The True Meaning of Kaizen. Difference between Kaizen and Improvement. Who Performs Kaizen In Your Company? The Power of 100 Ideas a Year. The Contagious Power of Kaizen. Inspiration Directly into Practice on the Shop Floor. The Process of Kaizen. Chapter 2 Conclusion. Chapter 3.  An Attractive Workplace. The Art of Making: Monozukuri. Employees’ Collective Mindset. An Appealing Work Environment. Earn Trust, Then Introduce Change. Chapter 3 Conclusion. Chapter 4. Communicating Workplace Values. Toyota’s Two Pillars. Workplace Communication. The Importance of Front-Line Management. Skills to Management Level. Chapter 4 Conclusion. Chapter 5. Management Mindset. Confronting Waste. Providing a Challenging Environment is Essential. Setting Challenging Goals. Blending Kaizen and a Management Mindset. Chapter 5 Conclusion. Chapter 6. How to Assess Shop Floor Morale. Morale. Enthusiastically Greeting the Day. Greeting Visitors. Moving in the Morning. Morale and Physical Workplace Conditions.Entrances. Ancillary Displays. Parking Lots. Introduction to the Site. Welcome Signs. Department Boards. House Keeping of Business.Raise Your Voice to Raise Morale. The Elephant in Chains. Yaruzo Call. Chapter 6 Conclusion. Chapter 7. Identifying & Removing Waste. Defining Waste. Removing Waste Once Identified. Implementing the 5S’s.Maintaining 5S. Wastes of Stagnation and Motion. How Can We Identify Stagnation Waste? The Store and the Fridge. Give Your Materials the 3F. Using Kanban to Eliminate Stagnation Waste. Chapter 7 Conclusion. Chapter 8. Using Production Boards for Time Management. Daily Challenges of a Manager. Ensuring a Smooth Start to Each Day.Management’s Daily Routine. To Prepare, You Must Have Daily Data. Everyone Can Contribute to Tracking Data. Visualizing the Data. Visualizing Production Management. Transitioning from Daily to Hourly Management. Hourly Production Example – Nabeya. Leveling Your Production. Management by Time Units. Production Management Boards vs Electronic Scoreboards. Update the Board by Hand. Using Visual Management Boards to Reduce Overtime. Eliminating the Waste of Stagnation by Applying Time Management. Putting Production Boards into Action – Tanaka Foods.Reducing Production Breakdowns. Equipment Maintenance. An Example of Daily Maintenance in Practice.Material Checking.The First-In, First-Out (FIFO) Method.Having the Right Materials. Chapter 8 Conclusion. Chapter 9. Waste Elimination in Practice. A Flow Mentality. Deeper Examination of the Waste of Motion. Every Motion Matters. Removing Motion Waste in Administrative Tasks. Flexible Workers and the Waste of Space. Addressing Transportation Waste Within Your Facility. Turn Your Transportation into a Milk Run. Chapter 9 Conclusion. Chapter 10. The Kaizen Pyramid. Top-Down or Bottom-Up? So which approach is better? The Kaizen Pyramid. The AIDMA Law. Building Your Kaizen Pyramid. Your Kaizen Community. Increasing the Number of Kaizen Trainers. True Kaizen for Everyone. Kaizen Has No Boundaries. Chapter 10 Conclusion. Conclusion. About the Authors. List of Photos. List of Figures. References. Index.