Transforming Your Enterprise - Strategy to Execution

ISBN-13: 9783659413506 / Angielski / Miękka / 2013 / 260 str.

Vishwakarma Jai

Opis

The purpose of this document is to provide a step-by-step guide for redesigning an existing Operating Model, identifying transformation opportunities, and driving new and existing policies and capabilities to full potential. Capability is used throughout this document to describe a service that is performed within a functional area. For example, we consider Financial Reporting to be a capability within the Finance Management Group (FMG) functional area. Functional area may have a primary capability (such as the Contact Center operations service within the Contact Centers functional area), or several narrower capabilities. These capabilities may either reside in a Shared Service (SS), in a Center of Expertise (COE) or within a Line of Business.

O autorze

Vishwakarma, JaiVishwakarma J S, Major is Nautical Sciences from IIT, Mumbai and TS Chanakya, with Commerce Honors from Magadh University. Additionally holds a MBA in HR/IR, has worked with major organizations like Dell, Aon Hewitt, MetLife and Barclays for Business Transformation and Consulting practice. Currently an entrepreneur.