ISBN-13: 9786203722215 / Angielski / Miękka / 56 str.
Work empathy is the ability to understand the needs of the employee or colleague. Leaders should not forget that employees are human beings with needs, feelings, emotions and thoughts, nor should they forget that our skills, creativity and intelligence are fundamental to the company and the achievement of its goals. Therefore, they must provide a fair and humane treatment that takes into account our needs and motivators, thus improving our performance in the company, benefiting it at the same time.