The Six Disciplines of Breakthrough Learning: How to Turn Training and Development Into Business Results

ISBN-13: 9781118647998 / Angielski / Twarda / 2015 / 336 str.

Calhoun W. Wick; Andy Jefferson; Roy V. H. Pollock

Opis

Get real results for your business - maximize your training and development programs Corporate learning and development programs play an undeniable role in successful business endeavors, but only when they're done right. The significant revisions in the third edition of The Six Disciplines of Breakthrough Learning add fresh, timely elements to a resource that has become known globally as a trusted guide for professionals determined to get the most of their companies' training and development programs. All-new examples, tools, guides, and insights combine to make an excellent, all-in-one resource for everyone from workplace professionals and HR managers to training development providers and businesses leaders looking to maximize the return on their enterprise's learning budget. Infused with current research and recent case studies, this resource serves as a practical guide that recommends concrete actions for producing tangible results. Tools, guides, and checklists in every chapter ensure that readers walk away with meaningful strategies that can be implemented right away. The book includes:

• A complete review of research drawn from thousands of insights, goals, and lessons learned
• Specific strategies and actions that can be put into effect quickly for immediate results
• A focus on ROI for business leaders wanting to make a clearer connection between dollars spent and new skills gained
• Checklists in each chapter to help learning organizations perform quality audits of new and existing learning programs

The third edition of The Six Disciplines of Breakthrough Learning contains so many new resources and so much thoroughly-revised content that even those who own previous editions will find its reinvigorated approach highly beneficial. Strengthen the link between your learning efforts and your business goals with this increasingly popular, globally recognized resource.

Spis treści

Foreword ix
Conrado Schlochauer

Introduction: The Six Ds 1

D1 Define Business Outcomes 39

D2 Design the Complete Experience 77

D3 Deliver for Application 109

D4 Drive Learning Transfer 149

D5 Deploy Performance Support 191

D6 Document Results 223

Coda 281

Afterword 287
Will Thalheimer

References 291

Name Index 305

Subject Index 309

About the Authors 323

O autorze

ROY V.H. POLLOCK is Chief Learning Officer and cofounder of The 6Ds Company. He is a popular speaker on improving the value created by training and development.

ANDREW McK. JEFFERSON is cofounder and Chief Executive Officer of The 6Ds Company and a world–wide learning and development consultant.

CALHOUN W. WICK, founder of the Fort Hill Company, is internationally recognized for his work on improving organizational performance.

Blurb

The Gold–Standard Training Framework that Creates Real Performance Improvements

In today′s hyper–competitive business climate, human capital development is the last frontier of competitive advantage. The businesses that are getting ahead are those that are most effective at converting investment in human capital development into proportional and beneficial impact on their organizations.

The Six Disciplines of Breakthrough Learning describes a proven process for maximizing the value of training and development that has been used by organizations large and small across industries and around the world.

The authors tackle head–on the "elephant in the room" in learning and development: the amount of "learning scrap" training that employees attend but never apply. Trainers estimate that as much as 80% of all professional development is never utilized. That represents a huge amount of wasted value and a significant source of competitive advantage for the companies that successfully reclaim it.

The Six Disciplines of Breakthrough Learning provides the framework, processes, and tools for doing so. The president of Work–Learning Research, Will Thalheimer, said of the second edition: "No other book in the last decade has been more important for the workplace learning field." This third edition is even better, exemplifying the authors′ commitment to continuous improvement. It has been extensively revised to include new research insights, examples, tools, references, and illustrations.

The now–famous "6Ds" are the six disciplines practiced by organizations that earn the highest return of their training investment:

• Define business outcomes
• Design the complete experience
• Deliver for application
• Drive learning transfer
• Deploy performance support
• Document results

What′s unique about the 6Ds approach is its focus on learning as a business process one that begins with a rigorous definition of the business objectives and continues through documenting the results in ways that inform action. The authors show why isolated training "events" have little impact and what workplace learning professionals must do to move from "order takers" to true strategic business partners.

Throughout the book, readers will find insights, checklists, practical steps to take, and examples of the success that is possible by applying a disciplined approach to learning and development. You will learn how to ensure that employees answer both "Yes I can" and "Yes I will" so that they apply what they learned after training. By doing so, you will earn a seat at the management table.

This book′s insights can be applied to any learning and development program. Readers who do will be glad they made the commitment to a smarter investment in human capital.