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The Rock and Roll Guide to Patient Loyalty
ISBN-13: 9781439210048 / Angielski / Miękka / 2009 / 82 str.
Learn what Rock and Roll and customer service have in common.This entertaining and quick read goes beyond customer service and teaches you how to build a Rockin' loyal patient base through love, respect and amazing service. Humorous insights are designed to inspire employees to deliver extraordinary loyalty-inducing service.
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