The Pocket Mentor for Game Community Management

ISBN-13: 9781032315973 / Twarda / 2023 / 136 str.

Carolin Wendt

Opis

Want to work in community management in the games industry? Then this is the book is for you. Filled with practical advice and real-world examples, this guide offers a comprehensive introduction to building and nurturing vibrant gaming communities, fostering engagement, and handling challenges along the way.

Spis treści

1 Meet The Author. 1.1 Why Should You Read This Book?. 1.2 Don’t Listen To Me, Please. 2 What is Community Management?. 2.1 Community vs Social Media Management. 2.2 An Entry-Level Position in The Industry?. 2.3 Do Companies Really Need This?. 3 To Study or Not to Study. 3.1 Do You Need a University Degree?. 3.2 Which Skills Do You Need?. 3.3 Alternative Entry Ways. 4 Hunting For the Perfect Job. 4.1 Where To Find Jobs. 4.2 How To Decipher Job Postings. 4.3 How Much Money Should I Ask For?. 4.4 Networking — It Is Not That Bad. 5. You Have Found The One™ — What Now?. 5.1 A Closer Look at Resumes. 5.2 About Cover Letters & Portfolios. 5.3 “We Do Not Lie” & Other Tips. 5.4 New Mission Accepted: Working In Community Management Bo de Vries. 5.5 What is an NDA?. 5.6 What To Do If You Get Rejected. 6 First Day on The Job. 6.1 Settling In. 6.2 Finding a Spot in Your Team. 6.3 Useful Tools & Strategies. 6.4 Understanding the Behemoth That Is A Game Studio. 7  How To Community Manage. 7.1 Coming Up With A Strategy. 7.1.1 Existing vs New Communities. 7.1.2 Different Platforms. 7.1.3 One Size Does Not Fit All. 7.1.4 “Traditional publishing”, Early Access & more. 7.1.5 How to Live, Laugh, Love Managing a Live Game! Karen K. Lee. 7.2 Creating Shared Experiences. 7.3 Putting the Spotlight on Community & Devs. 7.4 A Short Tangent to Project Management. 7.4.1 Setting Goals. 7.4.2 Preparing Budgets. 7.4.3 Keeping Track of Your Things. 7.5 Being A Force for Good. 7.5.1 Modelling Behaviour. 7.5.2 Code of Conduct. 7.5.3 Find Allies in Your Community. 7.5.4 Trolls & The Beauty of The Ban-Hammer. 7.6 Accessibility in Community Management Paige Harvey. 7.7 What To Do When Things Go Wrong. 7.7.1 The Importance of Good Feedback. 7.8 Sharing Knowledge with Your Company. 7.8.1 Numbers, Facts & Industry. 7.9 Community Management in Games Journalism Marylin Marx. 8 The Importance of Mental Health. 8.1 Taking Care of Yourself. 8.2 Taking Care of Others. 9 Paying It Forward. 

O autorze

Carolin Wendt is a professional with over 9 years of games industry experience. She’s leading a team of international community managers at CD PROJEKT RED. In addition to a strong passion for games and learning about the most obscure things, she’s armed with a master’s degree in Political Science.